Privacy Policy

At Scan the World, we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who use our Shopify app and visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our services and website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to support@scantheworldproject.com

Who we are

We’re Scan the World, a technology company specializing in 3D scanning and visualization solutions.

We provide various services including mobile scanning applications, e-commerce integrations, and web-based 3D visualization tools.

How do we collect information from you?

The types of personal information we gather include basic contact details such as your name, address, and email address, along with technical data like your IP address and browsing activity on our website.

For your security, when you make purchases through our platform, we do not store any credit or debit card information. Instead, all payment processing is handled securely by our specialized third-party payment processors.

How is your information used?

We may use your information to:

• Process your orders and transactions
• Fulfill our contractual obligations with you
• Seek your feedback and comments about our services
• Keep you updated about service changes
• Send you requested communications, including information about discounts and new products
• Deliver personalized advertisements through remarketing tools

We regularly review how long we keep personal information. Some information must be retained to meet legal requirements, such as tax and accounting records. We store your personal information only for as long as needed for relevant activities or as specified in your contracts with us.

Who can access your information?

We maintain strict control over your personal information:

• We never sell or rent your information to third parties
• We do not share your data with third parties for marketing purposes
• For payment processing, we work with specialized third-party payment processors who handle credit/debit card transactions securely
• To better understand how visitors use our website, we employ Google Analytics (you have the option to opt out of this tracking)

Your data may be transferred to other parties only in specific circumstances:

• During a business sale or restructuring
• As part of a company reorganization
• When required to meet legal obligations
• To enforce our terms of use
• To protect the rights, property, or safety of our customers and business

Your choices

In any such cases, we take appropriate measures to ensure your privacy rights remain protected.

We respect your right to control what information you receive from us. If you’d prefer not to receive email marketing communications about your purchased licenses or our product updates, you can easily opt out by clicking the unsubscribe link included in any of our emails. We are committed to your privacy and only send marketing emails to those who have explicitly given us their consent to do so.

How you can access and update your information

You have the right to:

• Access the personal information we hold about you
• Request correction of your personal information
• Request deletion of your personal information
• Request restriction of processing
• Data portability
• Object to processing

To exercise any of these rights, please contact us at support@scantheworldproject.com

Data Retention

We will retain your information only for as long as needed to:

• Provide our services to you
• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

When you terminate your services with us, we will delete or anonymize your data within 30 days, except where we need to retain certain information for legitimate business or legal purposes.

Transferring your information outside Europe

Your information may be transferred and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

16 or under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Contact us

If you have any questions about this Privacy Policy or our practices, please contact us by email at support@scantheworldproject.com